Terms and Conditions

1. Introduction

Welcome to neptuneworld.com (the "Website"). This Website is operated by PT Ocean Realm Bali, a company registered in Bali, Indonesia, with its registered office at Jl. Suka Merta, Sanur, Denpasar, Bali 80228, Indonesia (referred to as "the Company", "we", "us" or "our").

By accessing and using this Website, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the Website.

2. About Neptune World

Neptune World is the corporate umbrella brand of PT Ocean Realm Bali. This Website provides information about the Company and its subsidiary brands: Neptune Scuba Diving (neptunescubadiving.com), Neptune Liveaboards (neptuneliveaboards.com) and Komodo Resort (komodoresort.com). Each subsidiary brand operates under its own terms and conditions, which apply to bookings, reservations and transactions made through their respective websites.

3. Use of the Website

You may use this Website for lawful purposes only. You agree not to use this Website in any way that violates applicable local, national or international law or regulation, or that is fraudulent or harmful.

You must not:

• Reproduce, duplicate, copy or resell any part of this Website without our express written permission.
• Use this Website to transmit unsolicited commercial communications.
• Attempt to gain unauthorised access to any part of this Website, the server on which it is hosted, or any connected database.
• Use any automated system or software to extract data from this Website.

4. Intellectual Property

All content on this Website, including but not limited to text, images, graphics, logos, icons, photographs, video and audio clips, is the property of PT Ocean Realm Bali or its content suppliers and is protected by Indonesian and international copyright, trademark and other intellectual property laws.

The Neptune World name, logo and all related names, logos, product and service names, designs and slogans are trademarks of the Company. You must not use these marks without our prior written permission.

5. Third-Party Links

This Website may contain links to websites operated by third parties, including our subsidiary brands. These links are provided for your convenience and information only. We have no control over the content of third-party websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

6. Bookings and Transactions

This Website does not process bookings, reservations or financial transactions. All bookings for diving, liveaboard trips and resort stays must be made through the respective subsidiary websites (neptunescubadiving.com, neptuneliveaboards.com and komodoresort.com), each of which has its own booking terms and conditions, cancellation policies and payment terms.

7. Job Applications and Careers

This Website allows you to apply for job vacancies through our Careers section. When you submit an application, you provide personal information including your full name, email address, phone number, nationality, cover letter and curriculum vitae (CV). By submitting an application, you consent to us processing this data for recruitment purposes.

Application data is shared only with relevant hiring managers within PT Ocean Realm Bali and its subsidiary brands. We retain application data for up to 12 months after the vacancy is closed, after which it is deleted unless you request earlier deletion. You may withdraw your application at any time by contacting us at [email protected].

We do not use application data for any purpose other than evaluating your candidacy for the position applied for, or for similar positions within the Company that may become available, unless you expressly opt out of future consideration.

8. Disclaimer of Warranties

This Website and its content are provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied. We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

While we make reasonable efforts to ensure the accuracy of information on this Website, we do not guarantee that the content is complete, accurate or up to date. Information about our subsidiary brands, including descriptions of services, facilities and pricing, is subject to change without notice.

9. Limitation of Liability

To the fullest extent permitted by law, PT Ocean Realm Bali, its directors, employees, agents and affiliates shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or goodwill, arising out of or in connection with your use of this Website.

10. Privacy and Data Protection

Your use of this Website is also governed by our Privacy Policy, which describes how we collect, use and protect your personal data. Please review the Privacy Policy carefully.

11. Cookies

This Website uses cookies and similar tracking technologies. For full details about the cookies we use and how to manage them, please refer to our Cookies Policy.

12. Changes to These Terms

We reserve the right to modify or replace these Terms and Conditions at any time. Changes will be effective immediately upon posting on this Website. Your continued use of the Website after any changes constitutes your acceptance of the new terms. We encourage you to review this page periodically.

13. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising out of or in connection with these terms shall be resolved through arbitration in Denpasar, Bali, Indonesia.

14. Contact

If you have any questions about these Terms and Conditions, you can contact us at:

PT Ocean Realm Bali
Jl. Suka Merta, Sanur, Denpasar
Bali 80228, Indonesia
Email: [email protected]