Cookies Policy

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work efficiently, improve the user experience and provide information to the website operator.

This Cookies Policy explains what cookies we use on neptuneworld.com (the "Website"), operated by PT Ocean Realm Bali ("the Company", "we", "us" or "our"), why we use them and how you can manage your preferences.

2. How We Use Cookies

We use cookies for the following purposes:

• Essential cookies: These cookies are necessary for the Website to function properly. They enable basic features such as page navigation and access to secure areas. The Website cannot function properly without these cookies.
• Analytics cookies:These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. We use this data to improve the Website's content, performance and user experience.

3. Cookies We Use

3.1 Google Analytics

We use Google Analytics, provided by Google LLC, to analyse website traffic and usage patterns. Google Analytics places cookies on your device to collect information such as:

• Pages you visit and the order in which you visit them.
• Time spent on each page.
• How you arrived at our Website (e.g. search engine, direct link, referral).
• Your approximate geographic location (based on IP address).
• Your browser type, device type and screen resolution.

Google Analytics data is processed in accordance with Google's Privacy Policy. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

3.2 Google Tag Manager

We use Google Tag Manager (GTM) to manage and deploy tags (including the Google Analytics tracking code) on our Website. GTM itself does not use cookies or collect personal data. It triggers other tags which may collect data as described in this policy. GTM operates transparently to the user and is used solely for tag management purposes.

4. Third-Party Cookies

In addition to our own cookies, third-party services integrated into our Website (such as embedded Google Maps on our contact page) may place their own cookies on your device. These cookies are governed by the respective third party's privacy policy. We do not control these cookies and recommend reviewing the relevant third-party privacy policies:

• Google Privacy Policy

5. Managing Cookies

You can control and manage cookies in several ways. Please note that removing or blocking cookies may impact your user experience and some features of the Website may no longer function as intended.

5.1 Browser Settings

Most web browsers allow you to manage your cookie preferences through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when a cookie is being set. The following links provide instructions for common browsers:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

5.2 Google Analytics Opt-out

To specifically opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on.

6. Consent

By continuing to use our Website, you consent to the use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings or using the opt-out mechanisms described above.

7. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in the cookies we use or for other operational, legal or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date.

8. Contact

If you have any questions about our use of cookies, please contact us at:

PT Ocean Realm Bali
Jl. Suka Merta, Sanur, Denpasar
Bali 80228, Indonesia
Email: [email protected]